Publisher
Eldran Academic Press. Correspondence address: 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact details are provided on this website.
Manuscripts and editorial support
Use your journal account for submission status, files, revisions and correspondence connected with a manuscript. Include the journal name and manuscript number in enquiries. For account access, contact the administrator who provided your account.
Contact channels
Use the department-specific addresses below for publisher, editorial, integrity, appeals, privacy, accessibility and billing enquiries. Include the journal name and manuscript ID where applicable.
General enquiries
For publisher information and general questions, contact Eldran Academic Press at info@eldranacademic.com
Editorial office
For manuscript administration and publisher editorial support, contact Eldran Academic Press Editorial Office at editorial@eldranacademic.com
Support
For website, account and technical assistance, contact Eldran Academic Press Support at support@eldranacademic.com
Research integrity
For concerns about research conduct or the scholarly record, include the manuscript or article and supporting information, then contact Eldran Academic Press Research Integrity at integrity@eldranacademic.com
Complaints and appeals
For process complaints and editorial appeals, submit an editorial appeal within 30 calendar days of the decision and state the grounds and manuscript number when contacting Eldran Academic Press Appeals at appeals@eldranacademic.com
Privacy
For personal information and data rights requests, contact Eldran Academic Press Privacy at privacy@eldranacademic.com
Accessibility
For barriers to accessing a page, document or publishing task, contact Eldran Academic Press Accessibility at accessibility@eldranacademic.com
Publication charges
Financial requests are handled separately from scholarly decisions. For confidential waiver requests, invoices and refunds, contact Eldran Academic Press Billing at billing@eldranacademic.com
Business hours
Monday to Friday, 09:00–17:00 UK time (Europe/London), excluding UK public holidays. Response time depends on the request and any investigation required.